When you contact
us you will be phoned back by a helpful consultant
who will organise a time to visit you when it is most
convenient to you. Please review our checklist. Having
the required documentation ready certainly speeds
up the process. Once you have chosen the right loan
for you, the consultant will help you to complete
the initial application and documentation
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The mobile consultant will hand deliver your application
to one of our experienced loan processors who will
ring you and introduce themselves as your next point
of contact. Their job is to present the application
to your chosen lender in the lender’s required
format and to assist you right through to settlement.
The application is sent to the lender.
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The lender approval is obtained. Sometimes more information
or documentation from you is required. An approval
letter is sent to you. If a valuation has not already
been organised it will be ordered now to obtain unconditional
approval.
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Mortgage documents
are mailed to you for signing, once returned, settlement
is arranged. You do not need to be present at settlement,
if purchasing your solicitor/conveyancer will attend.
If refinancing we coordinate and act on your behalf
as required.
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Settlement occurs! We will notify you and remain always
on hand to assist should you require our services
further or need assistance. From time to time we will
send you our newsletter to keep you updated on market
changes and opportunities. Please feel free to recommend
our excellent service to your friends, family and
workmates!
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